We are pleased to announce that we have recently added a 12% automatic gratuity to all of our massage services, to make it even easier for you to acknowledge the exceptional work of our therapists. This gratuity will be automatically added to the price of the service, so you can sit back, relax and not worry about the guesswork and uncertainty of what is an appropriate tip. Should you like to adjust the amount of gratuity, you can do so at the front desk, which gives you the flexibility to show your appreciation in the way that best suits you. This change allows you to fully immerse in your massage experience, without added worries. We believe that this change will enhance your overall massage experience and we look forward to welcoming you to the Kananaskis Nordic Spa.

REFUND POLICY

Cancellation Policy – Our cancellation Policy is 24 hours prior to the appointment. Any appointments including Massage and Hydrotherapy that are not cancelled within the 24 hours will be charged in full to the credit card provided at the time of booking. Please note, we do not take payment until the day of your visit to provide alternative payment options.