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Construction updates

Transformation journey

Embrace the Next Level of Relaxation.
Transformation Awaits.

As Alberta’s pioneering Nordic spa, we’re committed to providing you with an authentic wellness
journey within your alpine sanctuary. Over the next few months, 
we’re under construction, taking on a transformational journey to elevate your spa experience to new heights. 

Coming soon: Elevate Your wellness Experience with New Additions

Prepare to indulge in ultimate relaxation with our upcoming enhancements at Kananaskis Nordic Spa: 

  • New Signature Sauna 
  • New Indoor Relaxation Building 
  • New Outdoor Nordic Shower 
  • New Cabin Sauna
  • Enhanced Elements Pool 
  • Additional facilities to be revealed

Enhancements scheduled to be available by July 2024, with additional offerings to follow. Stay tuned for more updates as we continue to elevate your spa journey!

What to Expect During our Transformation Journey

Our dedicated construction team will be present on weekdays from 8 a.m. to 6 p.m. Capacity will be reduced for your safety and comfort and it’s important to be aware of the following:

Weekday Noise Disruptions

From 8 a.m. to 6 p.m., you may experience temporary noise disruptions from machinery and hammering. To minimize any inconvenience, we'll provide ear plugs for your comfort.

Facility Availability

For safety reasons, certain spa facilities may be temporarily unavailable. We appreciate your understanding as we work to enhance your future visits.

Construction Visibility

While you may notice construction activity, we've implemented fencing measures to minimize its visibility and maintain the serene atmosphere of our spa.

special Savings

Enjoy special savings during this period. Take advantage of discounts applicable towards hydrotherapy access pass and massage treatment bookings for days experiencing certain noise levels.

Construction Updates

We’re taking steps to minimize any inconvenience to our guests and have implemented a colour-coded system:

Today's Forecast

Business as Usual

No construction activity.

Today's Forecast

Level 1

Intermittent moderate noise levels, such as hammering. 15% savings will be applied at check-in.

Today's Forecast

Level 2

Loud noise levels, such as machinery. 20% savings will be applied at check-in.

Today's Forecast

Closed

Business as Usual

No construction activity.

Level 1

Intermittent moderate noise levels, such as hammering. 15% savings will be applied at check-in.

Level 2

Loud noise levels, such as machinery. 20% savings will be applied at check-in.

Please note: The noise levels may change due to unforeseen circumstances or adjustments in the construction schedule. Construction hours are from 8 a.m. to 6 p.m. on weekdays. We will strive to provide timely updates and appreciate your understanding. Savings applicable towards any hydrotherapy access pass and massage treatment for days experiencing certain noise levels. Savings subject to change without notice and is different for package and group bookings.

Closure: Some days may be temporarily closed due to extreme noise levels with ongoing construction. We aim to minimize disruptions to your experience and apologize for any inconvenience.

Cancellation promise: To ensure your comfort, we’re extending our cancellation promise waiver for bookings affected by noise levels classified as level 1 and 2. If cancelling under 24 hours, please contact our reservations team for assistance. Standard 24 hour cancellation policy applies during weekends and holidays when construction is taking a spa day. 

May 2024

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Business as Usual

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Business as Usual

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Business as Usual

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Business as Usual

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Noise Level 2

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Noise Level 2

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Noise Level 2

1
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Please note: The noise levels may change due to unforeseen circumstances or adjustments in the construction schedule. Construction hours are from 8 a.m. to 6 p.m. on weekdays. We will strive to provide timely updates and appreciate your understanding. Savings applicable towards any hydrotherapy access pass and massage treatment for days experiencing certain noise levels. Savings subject to change without notice and is different for package and group bookings.

Closure: Some days may be temporarily closed due to extreme noise levels with ongoing construction. We aim to minimize disruptions to your experience and apologize for any inconvenience.

Cancellation promise: To ensure your comfort, we’re extending our cancellation promise waiver for bookings affected by noise levels classified as level 1 and 2. If cancelling under 24 hours, please contact our reservations team for assistance. Standard 24 hour cancellation policy applies during weekends and holidays when construction is taking a spa day. 

Construction Renders

Spa Facilities Update

During our transformation, some of our facilities may experience temporary closures or changes in availability. Here’s the latest status of each:

Cold Plunge Pool

Open

Hot Pools

Closed

Elements Pool

Closed

Gathering Pool

Open

Barrel Saunas

Closed

Reflections Pool

Open

Eucalyptus Steam Cabin

Open

Banya Sauna

Open

Alchemist Steam Cabin

Open

Finnish Sauna

Open

Exfoliation Cabin

Open

Please note: Facility availability may change throughout the day. As part of our transformation journey, we’re replacing the barrel saunas with a new signature sauna, along with other exciting additions to elevate your wellness experience. Thank you for your patience and understanding. 

FAQ

No, there will be no changes to the booking process. Reservations can still be made online or by contacting our reservations team at 1-833-440-1964 (press 1 for reservations) or via email at reservations@knordicspa.com

You may experience temporary disruptions on weekdays, with no disruptions expected on weekends. These disruptions could include noise disturbances, closures of certain facilities, and the temporary closure of the Nordic Spa. Please refer to our ‘Construction Updates’ calendar for more information. We’re committed to minimizing inconvenience and will provide updates as needed.

Our one-time entry policy will remain in place during construction.

Yes, for safety measures we may close some facilities closer to the construction site. At the start, this will include the elements pool and barrel saunas. Please note that the barrel saunas will be replaced with a new signature sauna, along with other exciting additions. Stay updated on facility changes under ‘Spa Facilities Update’ online.

To ensure the comfort and well-being of our guests during construction, we’ve implemented several safety measures. These include properly stored construction materials, ear plugs to minimize disruption, reduced capacity, and regular updates to keep guests informed.

Pricing will be adjusted at check-in based on noise levels, with corresponding savings applied. If the noise level is 1, 15% savings will be applied. If noise level is 2, 20% savings will be applied. Additionally, capacity will be reduced to accommodate both our guests and ongoing construction.

The savings offered for days experiencing certain noise levels can be applied towards any hydrotherapy access pass and massage treatment. Please note that these savings cannot be used for spa and hotel retail or food items.

Changes and cancellations made more than 24 hours prior to your reservation (hydrotherapy or massage) can be processed online or by contacting our reservations team.

If it is within 24 hours and is due to noise levels classified as level 1 or 2, our cancellation promise will be waived. Please contact our reservations team at 1-833-440-1964 (press 1 for reservations) or via email at reservations@knordicspa.com to avoid any charges.

Please note that our standard 24 hour change and cancellation policy applies during weekends and holidays when construction is taking a spa day.

Sustainability is fundamental to our ethos and shapes our decisions. In line with this commitment, we minimize environmental impact by preserving trees during construction and repurposing any removed trees within our projects, maximizing resource use while reducing waste.

Absolutely! We’re excited about our transformation journey and will share updates here, on social media and through our newsletters. To receive the latest updates, be sure to subscribe.

Predicted completion is set for fall 2024. However, it’s important to note that unforeseen factors such as weather may impact our timeline. We’ll provide updates on the progress as soon as they become available.

Absolutely! All bookings are available up to 3 months in advance. Once we have an opening date, we’ll send out a newsletter inviting bookings. If you haven’t subscribed yet and wish to stay informed, subscribe today.   

Stay Connected. Stay Tuned.

Thank you for your patience and understanding as we work to enhance your future visits. For the latest updates on our construction activities, be sure to check back here, follow us on social media, and subscribe below.
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